Legal Policies
1. Privacy Policy
ConnecTD Digital Solutions (Pty) Ltd (“we”, “our”, or “us”) collects, uses, and protects your personal information in compliance with POPIA and other applicable data protection laws.
Information we collect:
* Name, email, phone number, company info
* Usage data (IP address, device type, pages visited)
* Cookies and tracking data
How we use it:
* Provide services, respond to inquiries, process payments
* Send updates (with your consent)
* Improve website and analytics
Sharing and security:
* We do not sell your data
* We share only with trusted service providers (Wix, payment processors)
* Data is stored securely with Wix hosting and encryption
Your rights:
* Access, correct, or delete your data
* Withdraw consent for marketing
* Contact us at connectd.digitalsolutions@gmail.com for any requests
2. Cookie Policy
Our website uses cookies to improve your experience, analyze traffic, and personalize content.
Your options:
* Accept or decline cookies via our cookie banner
* Manage preferences in your browser settings
By continuing to use our website, you consent to our use of cookies in accordance with this policy.
3. Terms & Conditions
These terms govern your use of our website and services.
Use of our website:
* Must be lawful and not disrupt the site
* No hacking, copying, or unauthorized access
Services & agreements:
* All services are governed by signed proposals or contracts
* Scope, timelines, payment terms, and IP ownership are defined in agreements
Pricing & payments:
* Payments must be made as per invoices
* Deposits are non-refundable once work starts
Intellectual property:
* Work remains our property until full payment
* Client receives ownership after payment (excluding third-party tools)
Limitation of liability:
* We are not liable for indirect, incidental, or consequential damages
* Total liability is limited to the total amount paid for services rendered
4. Disclaimer
The content on this website is for informational purposes only. ConnecTD Digital Solutions does not guarantee accuracy or completeness.
* We are not responsible for any losses, errors, or misuse of content
* The information is not legal, financial, or professional advice
* External links are provided for convenience; we do not endorse or control third-party sites
5. Refund & Service Policy
For our services:
* Deposits are non-refundable once work begins
* If a project is canceled, work completed up to that point will be billed
* Refunds are only considered for non-delivery of agreed services
Contact:
Questions about refunds or service issues can be sent to connectd.digitialsolutions@gmail.com